Operra
Front Office · Operra HMS

Front Desk

The heartbeat of your hotel.

From a single screen your reception team sees today's arrivals, departures, in-house guests, room status, outstanding balances and revenue collected — updated live as money moves and rooms turn over. No more switching tabs. No more 'let me check the book.'

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Live preview of the Operra Front Desk dashboard on desktop and mobile.
9:41 100%
CAESAR'S
J

Good morning · May 3, 2026

Online

🏠 Occupancy

14%

🛏 Available

53

In

0

Out

11

📈 Today's Revenue

TSh 0

Urgent

18

⚠ Up Next · Overdue

First Last

Room 101 · should have checked out

Check-ins Today0
Departures Today11
Front Desk
Bookings
Rooms
Finance
Audit

Live occupancy — recalculated every minute

Anatomy

Every tile is a one-tap drill-down.

Hover any KPI on the dashboard and it expands into the underlying list — folios, arrivals, departures, ready rooms. No menu diving, no second tabs.

Caesar's Palace · Front Desk

Click or hover any region — every part of the real dashboard is interactive.

Occupancy Rate

14%

+5% vs last week

Live ratio of occupied to sellable rooms — recalculates the moment a check-in is confirmed or a room is blocked.

A day at the desk

Built around the receptionist's actual hour.

From the morning hand-over to the night audit, every routine is a single, calm click.

Step 1 of 6 · 07:00
Shift hand-over

Shift hand-over

Outgoing manager hands a ready dashboard: revenue, balances, arrivals — no spreadsheet, no WhatsApp recap.

Live action07:00

Folio

#A1029

Room

211

Guest

K. Flannigan

Try a quick action

Timeline

On every device

A real shift fits in your hand.

The same dashboard, redrawn for tablet and phone — sticky footers, safe-area padding and one-thumb workflows. Light or dark, your team's choice.

9:41 100%
CAESAR'S
J

Good morning · May 3, 2026

Online

🏠 Occupancy

14%

🛏 Available

53

In

0

Out

11

📈 Today's Revenue

TSh 0

Urgent

18

⚠ Up Next · Overdue

First Last

Room 101 · should have checked out

Check-ins Today0
Departures Today11
Front Desk
Bookings
Rooms
Finance
Audit

Live occupancy — recalculated every minute

Dark mode

9:41 100%
CAESAR'S
J

Good morning · May 3, 2026

Online

🏠 Occupancy

14%

🛏 Available

53

In

0

Out

11

📈 Today's Revenue

TSh 0

Urgent

18

⚠ Up Next · Overdue

First Last

Room 101 · should have checked out

Check-ins Today0
Departures Today11
Front Desk
Bookings
Rooms
Finance
Audit

Live occupancy — recalculated every minute

Light mode

0 min

Hand-over time

0%

Ghost room recovery

0.0s

Avg. response

0

Tabs to check status

If your reception manager can't tell you the live outstanding balance in 2 seconds, you don't have a PMS — you have a logbook.
TSh-native pricing

All folios, reports and receipts in shillings; USD inversion only where the guest needs it.

18% VAT, post-discount

TRA-style receipt format, branded QR, sequential numbering — auditor-ready out of the box.

Mobile-money-aware folios

M-Pesa and Tigo Pesa references attach to the folio line — reconciliation in seconds, not hours.

Offline-first reception

Power cuts and ISP drops never freeze the desk — the shift keeps moving and syncs the moment you're back online.

Compared to the way most properties run today

Logbook vs. live truth.

Capability

Live revenue today

Logbook / spreadsheet

End-of-day spreadsheet

Operra Front Desk

Built-in

Capability

Outstanding balances

Logbook / spreadsheet

Manual roll-up

Operra Front Desk

2-second view

Capability

Arrivals & ETAs

Logbook / spreadsheet

Printed sheet

Operra Front Desk

Built-in

Capability

Walk-in check-in

Logbook / spreadsheet

5–10 minutes

Operra Front Desk

Under 90 seconds

Capability

Works on tablet

Logbook / spreadsheet

Operra Front Desk

Built-in

Capability

Mobile-money reconciliation

Logbook / spreadsheet

Phone screenshots

Operra Front Desk

Attached to folio line

Capability

Connection-aware

Logbook / spreadsheet

Operra Front Desk

Online / offline pill

Capability

Audit trail

Logbook / spreadsheet

Operra Front Desk

Tamper-evident, per actor

Capability

Night audit

Logbook / spreadsheet

Manual, error-prone

Operra Front Desk

Automated, transaction-safe

Questions, answered

The things every owner asks first.

See Front Desk on your property.

We'll tailor the demo to your exact workflow. Onsite or online.

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