Operra
Front Office · Operra HMS

Front Desk

The heartbeat of your hotel.

From a single screen your reception team sees today's arrivals, departures, in-house guests, room status, outstanding balances and revenue collected — updated live as money moves and rooms turn over. No more switching tabs. No more 'let me check the book.'

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Live preview of the Operra Front Desk dashboard on desktop and mobile.
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Online · Synced 2s ago
J

Caesar's Palace Hotel Front Desk

Good morning, Julius — Sunday, May 3, 2026

Occupancy Rate

0%

Hourly recalc

Available Rooms

0

Ready to book

Check-ins Today

0

guests arriving

📋 Today's Operations9 departing
Check-Ins TodayCheck-Outs Today

Showing check-outs today

FL
First LastOVERDUE
Room 101 · Standard
B2601
KP
Khoi Pin Ang
Room 207 · Luxury Suite
B2604
KF
Keith Flannigan
Room 301 · Luxury Suite
B2612
HH
Hussein Hassan
Room 124 · Premium
B2619
HK
Hans KreagerVIP
Room 103 · Standard
B2620
AT
Aogo Tz
Room 123 · Premium
B2621
KK
Karim Karim
Room 142 · Standard
B2622
9:41 100%
CAESAR'S
J

Good morning · May 3, 2026

Online

🏠 Occupancy

14%

🛏 Available

53

In

0

Out

11

📈 Today's Revenue

TSh 0

Urgent

18

⚠ Up Next · Overdue

First Last

Room 101 · should have checked out

Check-ins Today0
Departures Today11
Front Desk
Bookings
Rooms
Finance
Audit

Anatomy

Every tile is a one-tap drill-down.

Hover any KPI on the dashboard and it expands into the underlying list — folios, arrivals, departures, ready rooms. No menu diving, no second tabs.

Swipe →
Caesar's Palace · Front Desk
New ReservationCheck InGuest Stay

Click or hover any region — every part of the real dashboard is interactive.

Occupancy Rate

14%

+5% vs last week

Live ratio of occupied to sellable rooms — recalculates the moment a check-in is confirmed or a room is blocked.

A day at the desk

Built around the receptionist's actual hour.

From the morning hand-over to the night audit, every routine is a single, calm click.

Swipe →
Step 1 of 6 · 07:00
Shift hand-over

Shift hand-over

Outgoing manager hands a ready dashboard: revenue, balances, arrivals — no spreadsheet, no WhatsApp recap.

Live action07:00

Folio

#A1029

Room

211

Guest

K. Flannigan

Try a quick action

Timeline

On every device

A real shift fits in your hand.

The same dashboard, redrawn for tablet and phone — sticky footers, safe-area padding and one-thumb workflows. Light or dark, your team's choice.

9:41 100%
CAESAR'S
J

Good morning · May 3, 2026

Online

🏠 Occupancy

14%

🛏 Available

53

In

0

Out

11

📈 Today's Revenue

TSh 0

Urgent

18

⚠ Up Next · Overdue

First Last

Room 101 · should have checked out

Check-ins Today0
Departures Today11
Front Desk
Bookings
Rooms
Finance
Audit

Live occupancy — recalculated every minute

Dark mode

9:41 100%
CAESAR'S
J

Good morning · May 3, 2026

Online

🏠 Occupancy

14%

🛏 Available

53

In

0

Out

11

📈 Today's Revenue

TSh 0

Urgent

18

⚠ Up Next · Overdue

First Last

Room 101 · should have checked out

Check-ins Today0
Departures Today11
Front Desk
Bookings
Rooms
Finance
Audit

Live occupancy — recalculated every minute

Light mode

0 min

Hand-over time

0%

Ghost room recovery

0.0s

Avg. response

0

Tabs to check status

If your reception manager can't tell you the live outstanding balance in 2 seconds, you don't have a PMS — you have a logbook.
TSh-native pricing

All folios, reports and receipts in shillings; USD inversion only where the guest needs it.

18% VAT, post-discount

TRA-style receipt format, branded QR, sequential numbering — auditor-ready out of the box.

Mobile-money-aware folios

M-Pesa and Tigo Pesa references attach to the folio line — reconciliation in seconds, not hours.

Offline-first reception

Power cuts and ISP drops never freeze the desk — the shift keeps moving and syncs the moment you're back online.

Compared to the way most properties run today

Logbook vs. live truth.

Capability
Logbook / spreadsheet
Operra Front Desk
Live revenue today
End-of-day spreadsheet
Built-in
Outstanding balances
Manual roll-up
2-second view
Arrivals & ETAs
Printed sheet
Built-in
Walk-in check-in
5–10 minutes
Under 90 seconds
Works on tablet
Built-in
Mobile-money reconciliation
Phone screenshots
Attached to folio line
Connection-aware
Online / offline pill
Audit trail
Tamper-evident, per actor
Night audit
Manual, error-prone
Automated, transaction-safe

Questions, answered

The things every owner asks first.

See Front Desk on your property.

We'll tailor the demo to your exact workflow. Onsite or online.

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